Software that keeps getting better
Support & Maintenance
Launch is the start. We keep your website or app secure, fast and up to date, and improve it month by month, whether we built it or not.
What support includes
Care plans
A monthly plan sized to your product, covering the routine work that keeps software healthy.
- Security patches and dependency upgrades
- Uptime monitoring and alerts
- Backups and recovery checks
- Bug fixes with agreed response times
Continuous improvement
A monthly budget for new features, design changes and performance work.
Takeovers
We take over products built by other teams, starting with a code and security review.
OS and platform updates
Apps kept working with each new iOS, Android and browser release.
Reporting
A monthly summary of what changed, what we fixed and what comes next.
How support works
Ask about supportReview
We audit the code, hosting and risks before taking a product on.
Stabilize
Urgent issues fixed, with monitoring and backups set up.
Maintain
Routine updates and fixes under your care plan.
Improve
Planned improvements each month, from your priorities.
What you get back
A health check report
Where your product stands on security, performance and code quality.
Monitoring
Alerts and dashboards, so problems are caught early.
A monthly report
What was done, and what is planned.
A team that knows your product
People who understand your code, reachable when you need them.
A good fit if you
- Have launched a product and need someone to look after it
- Lost the developer who built your app
- Want predictable monthly maintenance costs
- Want security updates handled for you