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One portal for every marketplace client

Digital agency and e-commerce, Canada

We built Netwyn a staff portal and a client portal for its Amazon and eBay store management service. Both went live six weeks after kickoff.

About the client

Netwyn is a Toronto digital agency founded in the late 1990s by a group of IT specialists. Alongside web design, e-commerce and IT services, it runs Amazon and eBay stores on its clients' behalf.

Visit netwyn.com
founded in Toronto by a group of IT specialists
1990s
years of web, e-commerce and IT services
20+
marketplaces run for clients, Amazon and eBay
2

The problem to solve

Every store Netwyn runs produces sales, fees and expenses on two marketplaces, plus the virtual-assistant time and management fees Netwyn charges. Clients needed a clear, private view of their own profit. Netwyn's team needed one place to keep it current.

What we built

A portal for every client

Each client signs in to see their own Amazon and eBay profit, expenses and month-by-month trends, and nothing that belongs to anyone else.

  • A portal for Netwyn's team

    Staff import marketplace data, manage clients and keep every account current from one place.

  • Fees counted in

    Virtual-assistant charges and management fees are recorded against each client and flow into their figures.

  • Shared documents

    Files for each client live in the portal, not in email threads.

  • Separate, secure sign-in

    Staff and clients sign in separately, and administrator roles control who on the team can do what.

How we delivered

  1. July 2021

    Kickoff. Discovery with Netwyn, then the backend and both portals built in parallel.

  2. August 2021

    Live. Both portals reached production six weeks after kickoff.

  3. September 2021

    Two further releases in the first month after launch.

  4. January 2022

    A fourth release, with refinements continuing into May 2022.

In the client's words

Six weeks after we started, Netwyn's clients had one clear place to see how their stores were doing. BeGOOD understood the business quickly and built exactly what we needed.

Kula Sellathurai

CEO, Netwyn

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